For other people interested in innovation (particularly as regards the Web). Pretty interesting study here dealing with the 12 Consumer Values to Drive Technology-related Product and Service Innovations. I think I’ll second most of these and wonder about the rest. No time to unpack at the moment tho.
H/t to NorthTemple. Aside: NorthTemple has a very interesting site design, as you’ll see if you go there. Not many sites can turn a page upside down and have it make sense, but I think they’ve done it.